FAQ

Questions, answered.

The short version of what people ask us most — about the free library, the plans, and what the authoring engine will and won't claim. Anything else, write to info@sdshq.com.

THE LIBRARY & VIEWERS

Q-01Is hosting really free?

Yes. The Free plan stores up to 200 SDSs with unlimited viewers and a distribution portal — free forever. When paid plans open, Starter ($19/mo) removes the storage cap.

Q-02Who counts as a viewer?

Anyone who just reads a sheet, scans a QR code, or reprints a label. Viewers are free and unlimited on every plan — you only ever pay for locations and authoring seats.

Q-03Do workers need an account to read a sheet?

No. Scanning a container QR code or opening your portal link goes straight to the current sheet — no login, no seat, no app.

Q-04Can we bring the SDS library we already have?

Yes. The library hosts the sheets you already have from your suppliers — authoring is only for sheets you create yourself.

PLANS & BILLING

Q-05When do paid plans open?

They're open now. Hosting and reading stay free forever; paid plans are available today on the pricing page, with checkout handled by Paddle.

Q-06What does annual billing save?

Two months — annual plans are priced at ten months (e.g. Starter is $19/mo or $190/yr).

Q-07Can we author one SDS without subscribing?

Yes — SDS authoring is $79 per SDS, no subscription required, on every plan including Free. Updates are included: republishing a sheet you bought never costs a second purchase. Authoring constantly? Contact us about volume authoring.

Q-08What if we have more than 5 locations?

Multi-Site includes 5 locations (+$10/site each beyond that). Running many sites? Contact us and we'll arrange a per-site rate.

AUTHORING & COMPLIANCE

Q-09What standard are authored sheets built to?

The U.S. OSHA Hazard Communication Standard (29 CFR 1910.1200) as updated by the May 2024 final rule. We do not currently produce SDSs valid in the EU, UK, Canada, or other GHS jurisdictions — details in the methodology.

Q-10How are mixtures classified?

From first principles under the GHS rule set adopted by HCS 2024 — ATE additivity, concentration cutoffs and SCLs, and the summation method — with an audit-trail calculation string on every result. The methodology covers each endpoint.

Q-11What happens when the rules change?

Every classification is stamped with the engine version that produced it. Published sheets are re-checked against the current engine and flagged if a newer rule set would change the result.

Q-12Can we export our sheets?

Yes — every SDS you purchase and publish includes PDF + Word export and version history, so the sheet is yours to file, print, and archive.

Didn't find it?

Send us the question — it lands with a person, not a ticket queue.

Contact us